The Ultimate Hybrid Support: 24/7 AI & Seamless Live Chat

AI Provider Configuration

Shifted from a mechanical explanation of simply “inserting an API” to a positive impression of “being able to choose a brilliant brain.”
Hire the Best AI for Your Business Choose the perfect “brain” for your chat from world-class AI models (Google Gemini, OpenAI, or Claude). Simply connect your API key, and your brilliant virtual assistant is ready to go. You can even integrate Google Maps to flawlessly guide customers to your store.

Shop Knowledge Base

Avoided rigid words like “define” and used a warmer expression like “teaching it your shop’s unique character.”
Train Your AI to Embody Your Brand Want the AI to sound just like your best employee? Simply input your shop’s rules, tone of voice, and knowledge base. The AI will instantly transform into a dedicated concierge who understands your brand perfectly, ensuring accurate and brand-aligned customer support.

Language Management

Emphasized not only the ease of management but also the value of being able to provide “global hospitality.”
Global Hospitality Without the Language Barrier Deliver a deeply personalized experience to customers around the world. Easily set up custom welcome messages, placeholders, and unique AI instructions for every language you support. Make every visitor feel at home, in their native tongue.

Design Customization

Highlighted that this is not just about changing colors, but a feature to “elevate the site’s brand value.”
Beautifully Blend with Your Website The chat widget is an extension of your storefront. Intuitively customize vibrant gradient colors, adjust window dimensions, and upload your custom icons. Design a chat experience that looks and feels like a natural part of your brand.

Live Chat Settings

Instead of just listing settings, emphasized achieving both “reducing staff workload” and “boosting customer satisfaction.”
Seamless Handoff to Human Staff When the AI hits its limit, humans take over effortlessly. Equip your team with a dedicated, secure frontend dashboard. Set specific business hours and craft automated “off-hours” messages so your customers are always taken care of even when your staff is sleeping.

Export & Restore

Moved away from describing it as a mere backup feature, framing it instead as the peace of mind that “your hard-earned settings become a reusable asset.”
Secure Your Hard Work in One Click Never lose your perfectly tuned AI personality or design settings. Easily export your entire configuration as a secure JSON file. Running multiple websites? Simply restore your backup file to deploy your identical, high-performing chat assistant in seconds.